Crowd vs Useberry

Crowd vs Useberry

Crowd vs Useberry: A Comprehensive Comparison of User Research Platforms


4 min read

Are you considering making the move from Useberry to Crowd? Wondering if it's the right move to make? Still on the fence? Well, this article will help guide you in successfully making that move to Crowd.

Crowd is a Useberry alternative that helps businesses gain deep insights into customer behaviors and preferences, drive product improvements, and make strategic, data-driven decisions.

Let's start with what you get monthly on a paid plan.

Crowd gives you more value for your money.

With Crowd, you not only benefit from competitive pricing but also gain access to a comprehensive set of features and services that make it a cost-effective and efficient solution for your needs compared to Useberry.

Let's explore what each plan gives you monthly.

FeatureWhat $79/month gets you on UseberryWhat $79/month gets you on Crowd
Research studiesUnlimitedUnlimited
Feedback widgetsNot availableUnlimited
Docs for documentationNot available20 docs
Kanban boardNot available5 boards
Slack/Zapier integrationNot availableAvailable
Responses300600 (For tests & widget)
Collaborators/Viewer seatsUp to 20Unlimited seats available
Rich/result filteringNot availableAvailable
Launch any unmoderated test to your websiteNot availableAvailable
Role/Team managementAvailableAvailable
Team WorkspacesAvailableAvailable

What sets Crowd apart from Useberry?

๐Ÿ‘ฉโ€๐Ÿ’ป Moderated Sessions and Interviews:

At Crowd, we have live sessions where you can ask participants questions and get detailed insights immediately. This helps create a personal connection, allowing you to ask more questions and change direction based on what users say.

You can also record these sessions for future use, making the experience richer and giving you more info about your user's experiences. Unlike Useberry, which only offers unmoderated tests, we provide both unmoderated tests and moderated sessions.

๐Ÿงฎ Kanban board:

With Crowd, teams can easily handle tasks linked to their user research and customer feedback using our task management feature called Kanban boards. These boards visually sort tasks, making it simple to see their status.

They also help teams work together better and keep everything transparent. Useberry doesn't offer this feature; they only have workspaces, which we also offer.

๐Ÿ“– Transcripts and Notes:

Transcripts and notes are crucial for understanding what users are saying. In Crowd, we make it easy during moderated sessions to take notes and create transcripts. This helps you spot patterns and trends, and it ensures that you capture valuable insights that can be easily shared with the team as they happen.

๐Ÿ—ฃ๏ธ Feedback Widget

Effortlessly add our feedback widget to measure how users experience your product, improve it, and focus on important features. Easily gather NPS and CSAT scores, feature requests, and bug reports, reducing customer support times by half!

Our widgets work smoothly on websites, apps, or any software. The great part? Users can easily send detailed reports using your platform with step-by-step instructions, screenshots, and screen recordings. This helps your development team understand and see feedback easily.

Also exclusively available at Crowd.

๐Ÿค– AI Analysis:

Save time by using our AI to go through lots of data. It gives you a short summary and recommendations to help you make decisions. Our clients like Vendorstack, KweeQ, and many others from different industries have used Crowd AI to quickly find patterns, ask questions, and understand their user research and customer feedback data in just a few minutes.

You won't find this AI analysis feature at Useberry, and that's why we say that Crowd gives you so much value for your money.

Crowd vs. Useberry Features

Unmoderated Testโœ…โœ…
Moderated sessionsโœ…โŒ
Feedback widgetโœ…โŒ
Documentation hubโœ…โŒ
Task management boardโœ…โŒ
Testers panelโœ…โœ…
AI Analysisโœ…โŒ
Template libraryโœ…โœ…
Transcript and Notesโœ…โŒ
Session recordingโœ…โœ…
Design Metricsโœ…โœ…
Information Architecture Studiesโœ…โœ…

Why choose Crowd?

Crowd is the top pick for an all-in-one user research tool, offering great value for the right price. Whether you're a startup founder or an experienced researcher, Crowd's versatility is a big advantage.

For startups, it provides insight into customer expectations, helping founders align their offerings with market needs from the beginning. If you're an experienced researcher, Crowd gives you the tools to really understand how users behave. It supports advanced analyses that reveal detailed insights.

Hopefully, this guide will help you make that final decision to switch from Useberry to Crowd right away.